Support Center

Need help with iStudy? We're here to support your learning journey.

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Email Support

Get help directly from our team

[email protected]

Response Time

We typically respond within

24-48 hours

Frequently Asked Questions

Getting Started

Getting started is easy! Just begin by entering your courses, exams, and whatever you're studying currently. You can try out our AI for free - the more you use the app, the smarter the AI gets, and the more tailored support you'll receive for your specific academic needs.

How do I sync my data across devices?

iStudy uses your personal iCloud to sync data across all your Apple devices. Make sure you're signed into the same Apple ID on all devices and have iCloud enabled for iStudy in your device settings.

Is my data secure and private?

Yes! Your data stays on your device and in your personal iCloud. We don't store your personal information on our servers. All AI processing happens securely and we don't retain your study content.

How do I connect integrations like Notion?

Go to Settings in the app, then tap "Integrations." Follow the setup instructions for each service you want to connect. You can manage all your connected services from this page.

What AI models does iStudy use?

iStudy uses cutting-edge AI technology through OpenRouter, currently powered by Google's Gemini and other leading AI models. We continuously evaluate and integrate the best available AI models to provide you with the most accurate and helpful study assistance.

How do I cancel my subscription?

You can manage your subscription through your Apple ID settings. Go to Settings → [Your Name] → Subscriptions, find iStudy, and tap "Cancel Subscription." You'll continue to have access until the end of your current billing period.

The app isn't working properly. What should I do?

First, try restarting the app. If that doesn't help, check for app updates in the App Store. For persistent issues, email us at [email protected] with details about the problem and your device information.

Still Need Help?

Can't find what you're looking for? Send us an email and we'll get back to you as soon as possible.

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